How we run projects
We built the system we run on
One place for the proposal, the contract, the project and the invoice.
Margin
What it is
Margin is the system every Grid project runs through. We designed and built it ourselves, and we use it every day. None of it is off-the-shelf software.
Your side of it
What you see
The contract, signed in one place
Proposals and contracts are issued and signed inside Margin. There is no third-party signing tool or PDF to chase, and both sides open one copy.
One person in charge
Every project has a Grid senior leading it, and that is who you see and who you talk to, from the first call to launch.
Updates you can trust
Project updates go out from Margin when there is something to say. A person writes and sends each one.
Next: your own login
A client area is the next piece: your live project, your invoices and a place to raise a ticket, without a thread to search.
Behind it
The people
Specialists we've used before
Beside the core team is a roster of specialists we have worked with before, each chosen for one thing they are exceptionally good at.
Quoted per job
Work goes to the roster as a fixed-price job, so the number in your proposal is the number you pay, and it does not drift.
Your details stay yours
Roster members see the task and the brief, never your name, your contacts or your commercials. Only the Grid team does.
Why we built it instead of buying
We ran on three tools and three versions of the truth. One tool, refined for project work, is how a small senior studio runs a full book of hosting clients without an account manager.
Numbers you can check
- 35K+
- hosting companies run on WHMCS, whose website and checkout we designed.
- 1
- senior lead on every project, kickoff to launch.
- 3
- months, Servebolt concept to live.
- 0
- account managers, handovers or off-the-shelf tools.
“It has been a pleasure, and for me what sets him apart from other experiences I have had is the level of customer service. … I will continue using Grid for a long time to come.”